Privacy Policy

Last Updated: October 26, 2025

At Bandhan AI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI pre-wedding photo generation service.

1. Information We Collect

1.1 Personal Information

When you use our service, we may collect:

• Email Address: For order confirmation and photo delivery
• Payment Information: Processed securely through Razorpay (we don't store card details)
• IP Address: For fraud prevention and service optimization
• Browser Information: Type, version, and device information

1.2 Photos You Upload

To generate AI pre-wedding photos, we collect:

• Reference Photos: Images you upload for AI processing
• Image Metadata: Technical data like resolution, format, file size

1.3 Usage Data

We automatically collect:

• Pages visited on our website
• Time spent on our service
• Features used (modes selected, customization options)
• Error logs and performance data

2. How We Use Your Information

2.1 Service Delivery

• AI Photo Generation: Process your uploaded photos to create AI-generated pre-wedding images
• Order Fulfillment: Deliver generated photos via download and email
• Payment Processing: Handle transactions through Razorpay
• Customer Support: Respond to inquiries and resolve issues

2.2 Service Improvement

• Improve AI model accuracy and quality
• Optimize user experience and website performance
• Develop new features and customization options
• Analyze usage patterns to enhance service

2.3 Communication

• Send order confirmation and delivery notifications
• Provide customer support responses
• Share important service updates (with your consent)

3. How We Store Your Data

3.1 Uploaded Photos

• Temporary Local Processing: Photos briefly stored on our servers during AI generation, then immediately deleted
• Cloudinary CDN Storage: Both reference photos and generated photos are permanently stored on Cloudinary's secure servers
• Retention Period: Photos stored indefinitely to ensure you can access your generated images anytime
• Deletion Requests: You can request deletion of your photos anytime by contacting chetu.k02@gmail.com

3.2 Personal Data

• Database: Minimal data stored in secure SQLite database (email, order details, payment records)
• No Sensitive Data: We do NOT store credit card details, full names, addresses, or phone numbers
• Access Control: Strict authentication and authorization protocols
• Retention: Order data kept for transaction records and customer support; can be deleted upon request

3.3 Security Measures

• Industry-standard encryption (SSL/TLS)
• Secure cloud infrastructure (Replit, Cloudinary)
• Regular security audits and updates
• Access limited to authorized personnel only

4. Third-Party Services

We use trusted third-party services:

4.1 Payment Processing

• Razorpay: Handles all payment transactions
• Their Privacy Policy: https://razorpay.com/privacy/
• Note: We do not store credit card or banking information

4.2 AI Processing

• Google Gemini AI: Powers our AI photo generation
• Their Privacy Policy: https://policies.google.com/privacy

4.3 Image Storage

• Cloudinary: Stores and delivers generated photos
• Their Privacy Policy: https://cloudinary.com/privacy

4.4 Email Delivery

• Resend: Sends photos to your email
• Their Privacy Policy: https://resend.com/legal/privacy-policy

5. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for service functionality (session management)
• Analytics: Understand how users interact with our service
• Performance: Optimize page load times and user experience

You can control cookies through your browser settings, but disabling essential cookies may affect service functionality.

6. Your Rights

You have the right to:

6.1 Access

• Request a copy of your personal data
• View all photos generated under your orders

6.2 Correction

• Update or correct your email address
• Fix inaccurate personal information

6.3 Deletion

• Request deletion of your uploaded reference photos
• Request deletion of your account and associated data
• Note: Generated photos may be retained for backup purposes

6.4 Opt-Out

• Unsubscribe from marketing emails (if we send them)
• Opt out of non-essential data collection

To exercise these rights, contact us at: chetu.k02@gmail.com

7. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. International Data Transfers

Your data may be processed in countries outside your own, including:

• India (primary operations)
• United States (cloud service providers)

We ensure all transfers comply with applicable data protection laws and use appropriate safeguards.

9. Data Retention

• Reference Photos: Stored permanently on Cloudinary servers (can be deleted upon request)
• Generated Photos: Stored permanently on Cloudinary for your continued access (can be deleted upon request)
• Payment Records: Retained as required by Indian financial regulations (minimum 7 years)
• Order Data: Email and order details kept for customer support (can be deleted upon request after order completion)
• Temporary Files: Local processing files deleted immediately after generation

10. Changes to This Policy

We may update this Privacy Policy to reflect:

• Changes in our service or practices
• New legal requirements
• Improvements in data protection

We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for material changes (if applicable)

11. Your Consent

By using Bandhan AI, you consent to:

• Collection and processing of your data as described
• Use of cookies and tracking technologies
• Third-party data processing by our service providers

12. Contact Us

For privacy-related questions, concerns, or requests: